Product sold without warranty: This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Scanner Parts for HP Scanjet. Please use the product number and serial numbers of the new product to validate warranty status. I looked for this particular model to replace the same scanner that is getting old, beginning to make a noise, and definitely on borrowed time.

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I have the same question Am sorry scanjjet say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved.

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Scanner only no ac adapter or usb cable included. I looked for this particular model to replace the same scanner that is getting old, beginning to make a noise, and definitely on borrowed time. Asia Pacific and Oceania. Using Third Party Software is at your own risk. I suggest you to check if your computer is compatible for installing Windows Sivaswami’s post on June 14, Best Selling in Scanners See all. Unable to determine warranty status.


HP Scanjet G Photo Scanner drivers – Download

The list of all available drivers for your product is shown above. See details for scajet of any imperfections. We were unable to retrieve the list of drivers for your product. I have to go into the HP solutions center and acanjet adjustments for every scan.

Remove selected files Download files. Learn more about HP’s privacy policy. HP Download and Install Assistant. Please get back to us with an update on issue with using Scanner in Windows 10, we will be happy to help.

This number unit is not even listed on the downloads and HP does not support a program for it anymore. Choose ‘Refresh’ to update the list. Since going to a paper-less file system, I use my scanner extensively and every day. I recommend you to refer to the steps provided in the below Microsoft Help Article about printer issues and check if it helps.


HP encountered an error while trying to scan your product.

Skip to main content. No software or drivers are available for this product with the selected operating system.

Still it is the same problem persists. It scans documents into my computer, and that’s all I needed it to do. Select the desired files and choose ‘Download files’ to start a batch download. Is my Windows version bit or bit? Not a good buy The buttons on the unit do not work.

HP ScanJet G3010 Photo Scanner – flatbed scanner Series

Yp are to be purchased not free. Fujitsu fi Document Scanner This issue might occur if scanner driver is corrupt or there is change in scanner settings. We are unable to determine your warranty status for the product and serial number provided.