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HP Customer Support – Software and Driver Downloads

The only way to connect the printer is via WPS. If you don’t mind that it a good printer. This product was designated to be returned to HP. Oh, thank you very much! This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

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Learn more about HP’s privacy policy. Post as deries guest Name. The serial number provided does not match the previously selected product.


The only way to connect the printer is via WPS I do not think that is true.

networking – Can’t connect HP DeskJet a Ja over WPS to a new Wireless Router – Super User

Connecting your HP Deskjet printer to a wireless router will allow you to print materials conveniently without having to deal with excess wires and cables. Furthermore, it features a sheet loading tray and a sheet receiving tray, which means printing in large quantities is no problem.

Printers Router Networking Devices. This page requires Javascript. Select your operating system and versionChange Detected operating system: We were unable to retrieve the list of drivers for your product. Tell us about your experience with our site. Your printer will now be connected to your wireless router. The Virtual Agent is currently unavailable.

HP suggested there is some patch or fix I could get from Microsoft that might fix the problem perhaps with my laptop? Can you tell us which parts were out of date so we can update them? You can follow the question or vote as helpful, but you cannot reply to this thread.


Select your desired files and a list of links will be sent by email. Europe, Middle East, Africa. Close any applications or programs currently running on your computer. Verify that your computer, printer, and wireless router are powered on. The HP printer software wizard will open and display on-screen.

Home Questions Tags Users Unanswered. So, I’ve tried the button way, the PIN code way. In fine working order.

HP Deskjet All-in-One Printer series – J | HP® Customer Support

This page requires Javascript. All printers have been tested and have shown to be fully functional.

How does HP install software and gather data?